Two checks run quietly in the background on every application: the RTB tenancy-dispute register, and the Irish bankruptcy (CSOL) register. Both queue up automatically and never block the application view — nothing about opening a file waits on an outside website responding.
Both registers also share the same limitation: they're searched by name. And Ireland has a lot of "John Murphy"s.
A hit is a starting point, not an answer
A name match on the RTB register doesn't tell you it's your applicant — it tells you someone with that name has a dispute on file somewhere. Before that turns into an awkward conversation with a good applicant, it's worth knowing whether the match is even plausible.
So every RTB hit gets an AI pass that reads the dispute alongside what the application already states — the applicant's address history, their stated employment — and gives one of three opinions: likely the same person, likely a different person, or unclear, along with the reasoning behind it. A dispute tied to a different county, years outside this applicant's known address history, reads differently to one that lines up.
It's triage, not a verdict
The AI doesn't clear or reject anyone. It narrows attention — the same principle behind every AI feature in Real Enquiries. Staff see the reasoning and record the actual outcome themselves; a "likely a different person" reading is a reason to look closer with more confidence, not a decision that's already been made.
The bankruptcy check works the same way underneath — queued, checked, and shown as a clear result rather than a raw record to interpret alone.
Applicant background checks are covered in the screening walkthrough, and the reasoning behind where the AI stops is laid out in How the AI review works.
Ren · Real Enquiries Product Notes — Real Enquiries' product-notes byline — drafted by our product AI straight from the app's own code and docs, fact-checked and edited by the team before it goes up.