One inbox for every lead, one click for the perfect reply.
Real Enquiries now orchestrates every enquiry source, scores intent, and drafts personalised replies so your team never misses a window to impress new applicants or landlords.
Built around the realities of Irish lettings teams
Enquiry Intelligence removes the need for ad-hoc forwarding rules, inconsistent messaging, and missed SLA targets by keeping every lead on a guided path from first contact to booked viewing.
Every channel, one inbox
Enquiry Intelligence ingests leads from Daft, Zoopla, Rightmove, email forwarding, embedded forms, and partner APIs. No more browser tabs or forwarding rules.
Dynamic templates your brand would write
Templates auto-fill property availability, viewing windows, waitlists, and negotiator signatures. Tone and disclaimers adapt to each client profile.
Compliance-backed screening from the start
Eligibility checks, AML prompts, GDPR consent, and RTB disclosures appear automatically based on lead origin and property type.
Insights that drive conversion
Lead scoring surfaces intent, flags sentiment, and triggers calendar invites or booking links without manual copy/paste.
Say goodbye to copy-paste responses.
Enquiry Intelligence understands the property, landlord preferences, and applicant history before the first reply goes out—so every communication is on-brand, compliant, and compelling.
Integrates with existing email domains, web forms, and CRM records while maintaining a single source of truth.
SLA timers, assignment rules, and landlord dashboards mean every enquiry is tracked from initial touch to signed tenancy.
How it measures up
Replace siloed email threads and spreadsheets with a guided, compliant workflow.
Leads arrive via portals, inboxes, and phone notes. Negotiators reply ad-hoc and tracking gets lost.
Automatic capture consolidates every source. Smart tags, SLA timers, and ownership rules keep nothing waiting.
Manual emails miss key info, forget attachments, or misstate availability—hurting brand trust.
Dynamic templates personalise pricing, viewing options, next steps, and contact details every time.
Landlords chase updates and rely on weekly reports. Action items fall through the cracks.
Live dashboards and landlord portals reflect enquiry volumes, response times, and applicant progression instantly.
Negotiators juggle calendars manually, losing momentum with hot leads.
Suggested replies include viewing links, calendar ICS files, and applicant forms so prospects self-serve immediately.
The Enquiry Intelligence playbook
A guided flow that moves leads from awareness to qualified applicant without manual chasing.
Capture & route automatically
Connect portals, email addresses, forms, and partner feeds. Rules assign enquiries by branch, negotiator availability, or property priority.
Reply with context-rich templates
Suggested responses reference property status, waitlist position, viewing instructions, and compliance statements—ready to send or tweak.
Launch screening tasks immediately
Dynamic forms collect IDs, references, and consent. Risk signals feed straight into your applicant pipeline.
Escalate and convert faster
Automations nudge leads who go quiet, escalate overdue SLAs to managers, and sync qualified applicants with booking flows.
“Our negotiators reply within minutes with links, next steps, and the right tone—without copying the last email thread.”
Itamar Junior · Founder, Real Enquiries & Software Engineer, MD Property & Living
By listening to branches across Ireland we saw the same pain pattern: scattered enquiries, inconsistent replies, and compliance worries. Enquiry Intelligence solves that with automation that still feels personal.
Ready to orchestrate enquiries with intelligence?
We’ll connect your current channels, configure dynamic templates, and train your team so every enquiry gets the right reply the first time.