Unified inbox intelligence to read → understand → reply → invite in one screen.
Emails, lead context, AI summaries, guided reply drafts, viewing prompts, and booking links now live side-by-side—even on mobile—so negotiators stay in flow.
Insight cards brief you on urgency, quality, and next steps, while attachments, previous replies, and activity timelines travel with every conversation.
What used to take multiple tabs now happens in one conversational workspace: read the lead, understand the context, reply with AI, and invite to a viewing without leaving the screen.
Unified inbox workspace
Emails, lead context, and replies now load side-by-side instantly—even on mobile—so teams stay in flow.
AI insights on tap
Each lead summary highlights key bullet points, urgency/quality grade, and suggested next steps in seconds.
Guided replies
Describe tone or special instructions and receive a polished draft with your signature, ready to tweak.
Viewing-ready prompts
Next slot plus one-click booking link appear whenever a property has an upcoming viewing so invites go out fast.
Smooth activity timeline
Previous replies, attachments, and tasks stay organised within the inbox so you have the full story at a glance.
Built around the realities of Irish lettings teams
Beyond the headline AI features, Enquiry Intelligence enforces SLAs, keeps landlord context front and center, and protects your audit trail—so scaling teams stay fast without losing control.
Omnichannel capture & context
Portals, website forms, forwarding rules, and walk-in notes route into one queue with full lead source, landlord preferences, and property data attached.
Live SLA & assignment controls
Queue timers, routing rules, and escalations keep every enquiry accountable by branch, negotiator, and landlord priority.
Guided reply libraries
Branch-specific templates, merge tags, and AI prompts combine so every response stays on-brand while still feeling personal.
Compliance-friendly history
Documents, consent records, AML evidence, and landlord sign-offs stay tethered to the thread for effortless audits.
Viewing & landlord intelligence
Upcoming slots, booking links, and landlord notes sit beside the inbox so invites and follow-ups happen without hunting.
Say goodbye to tab-hopping and guesswork.
Enquiry Intelligence keeps property context, landlord preferences, AI insight cards, guided drafts, and viewing prompts beside every email so replies are faster, compliant, and on-brand.
Integrates with existing email domains, web forms, and CRM records while maintaining a single source of truth.
SLA timers, assignment rules, and landlord dashboards mean every enquiry is tracked from initial touch to signed tenancy.
How it measures up
Replace siloed email threads and spreadsheets with a guided workflow that briefs you before you type.
Negotiators bounce between email, CRM, and document tabs to rebuild context before replying.
A unified workspace keeps messages, lead data, AI insights, and the composer side-by-side with instant loading.
Teams skim walls of text to find sentiment, urgency, or missing documents and often miss key moments.
AI summaries, bullet highlights, urgency/quality grades, and “next step” prompts brief you in seconds.
Agents rewrite similar responses, juggle tone changes, and forget signatures or attachments.
Guided replies take tone and extra instructions then output polished drafts with your signature ready to tweak.
Booking links and attachments sit in spreadsheets or drives, delaying confirmations.
The inbox sidebar surfaces upcoming viewing slots, copy-ready booking links, and the full attachment timeline for one-click invites.
The Enquiry Intelligence playbook
A guided flow that moves leads from awareness to qualified applicant without manual chasing.
Open the unified workspace
Every enquiry source, email thread, attachment, and activity timeline is visible in one modern inbox pane.
Let AI brief you
Insight cards summarise the message, highlight key bullets, grade urgency/quality, and suggest the next move instantly.
Generate guided replies
Tell the assistant the tone, intent, or extra details and receive a draft with your signature ready to personalise.
Invite & log instantly
Upcoming viewing slots, booking links, and attachments live in the sidebar, so confirmations go out with one click and stay tracked.
“Our negotiators reply within minutes with links, next steps, and the right tone—without copying the last email thread.”
Itamar Junior · Founder, Real Enquiries & Software Engineer, MD Property & Living
By listening to branches across Ireland we saw the same pain pattern: scattered enquiries, inconsistent replies, and compliance worries. Enquiry Intelligence solves that with automation that still feels personal.
Ready to orchestrate enquiries with intelligence?
We’ll connect your current channels, configure dynamic templates, and train your team so every enquiry gets the right reply the first time.