One platform to move lettings from first enquiry to renewal.
Real Enquiries orchestrates every stage of the tenancy lifecycle. Capture leads, screen applicants, manage viewings, issue agreements, and renew on time—without spreadsheets or copy-paste emails.
The backbone of Real Enquiries workflows
Designed with Irish lettings teams, compliance officers, and landlords, Real Enquiries keeps operational pace while meeting governance requirements.
Single workspace, every stakeholder
Negotiators, coordinators, compliance, landlords, and applicants operate from one source of truth. Permissions, audit trails, and queue filters keep everyone aligned.
Decision-ready screening
Profiles collect documents, run bankruptcy and AML checks, surface OSINT signals, and present landlord-ready summaries without manual follow-up.
Calendar-native scheduling
Booking links, automated viewing confirmations, and ICS attachments turn interest into viewings with zero inbox juggling.
Compliance embedded throughout
RTB packs, GDPR retention, consent logging, rent review notices, and landlord approvals are triggered automatically based on workflow stage.
Replace stitched workflows with a guided operating system.
Real Enquiries connects enquiries, profiles, landlords, and compliance across every stage. Teams see what matters now, landlords stay informed, and applicants get consistent communication.
Branch permissions, SLAs, and property ownership rules mean enterprise portfolios and boutique agencies can operate in the same tenant.
Landlord portals show enquiry volumes, screening status, and contract progress—keeping stakeholders aligned and reducing emails.
Legacy workflows vs Real Enquiries
From intake to renewal, Real Enquiries replaces reactive processes with automation and visibility.
Forms, emails, and portal enquiries land in different inboxes. Prioritising the right lead requires manual triage.
Unified inbox routes enquiries by property, negotiator availability, and urgency. Dynamic templates send personalised replies instantly.
Teams chase IDs, references, and checks across threads. Risk signals are easily missed.
Profiles launch document requests automatically, run bankruptcy and RTB dispute checks, sweep the open web for signals, log AML evidence, and highlight outstanding tasks.
Coordinators juggle calendars manually, losing hot leads or double-booking diaries.
Applicants self-book with availability-aware links. Negotiators see pipeline stages, send one-click ICS invitations, and move profiles forward.
RTB packs, rent reviews, and renewal notices live in spreadsheets with scattered templates.
Policy-driven workflows generate compliant packs, capture DocuSign envelopes, and trigger renewal cadences before tenancies lapse.
The Real Enquiries lifecycle
A guided playbook keeps every tenancy milestone on track.
Capture & route enquiries
Connect portals, landing pages, email, and partner feeds. Automations assign leads, tag intent, and draft personalised responses.
Screen with confidence
Profiles orchestrate document intake, background checks, landlord approvals, and finance sync. Risk dashboards surface context instantly.
Coordinate viewings & offers
Scheduling links, status nudges, and landlord portals keep momentum high. Negotiators pull applicants from queues with full context.
Issue tenancy agreements
Generate RTB-ready packs, share DocuSign envelopes, collect deposits, and push data to downstream systems without re-keying.
Renew & retain
Automated rent reviews, notice templates, arrears tracking, and analytics keep occupancy high and compliance tight.
Governed by design, audit-ready by default.
From GDPR retention rules to RTB-ready packs and landlord approvals, compliance is embedded throughout the Real Enquiries workflow.
GDPR consent flags, PPS handling, and data expiry timers ensure profiles are stored and purged in line with Irish regulation.
Every action—communications, document updates, landlord sign-offs, automated checks—appears in a timestamped timeline.
Define who can approve applicants, release documents, or modify pricing. Workflow engine enforces steps before progression.
Ready to align your lettings workflow?
Let’s map your current lifecycle, configure automation, and get your team onboarding applicants faster—with a full governance trail.