One path, first enquiry to renewal
Each stage feeds the next — the enquiry becomes an application, the application becomes a tenancy, the tenancy renews — so your team stops re-keying the same data between tools.
- A shared inbox, a portal, AI-reviewed applications, tenancies and reports — one product
- Built for Irish lettings: RTB, RPZ rent rules and GDPR retention
- Every screen here is captured from a running demo
Every enquiry lands in one shared inbox
Forwarded emails, listing-page forms and API submissions arrive as threaded conversations with the source and property attached. A personalised auto-reply goes out within minutes, and tags — set by staff or AI — keep the inbox organised.
- Threaded, newest-first, filterable by tag / status / property / assignee
- Auto-reply from a template scoped to the company, client or property
- New enquiries appear live; a daily digest catches any reply you missed
The applicant builds their profile in the portal
A mobile-first portal where each household member builds one profile, uploads their documents, and invites co-applicants or guarantors. Send the link straight from the enquiry thread; the application links back to it.
- One profile per household member, guided step by step
- Documents uploaded once, encrypted at rest
- Co-applicants and guarantors invited by email
The application opens already reviewed
A plain-language household summary, an affordability check against the landlord’s threshold, and a document-by-document cross-check of stated income against the actual payslips and statements — plus RTB and bankruptcy background checks. Advisory only; a member of staff decides.
- Affordability computed live — shown before the AI pass finishes
- Each document read, quoted and reconciled; non-English detected and translated
- RTB / CSOL checks with AI triage of name matches
An approval becomes a tenancy
Approve an application and it becomes a tenancy — rent, deposit, dates, occupants and recurring charges in one record. Lease documents are generated per tenancy from reusable templates and sent for e-signature through DocuSign, tracked to completion with webhook-verified status.
- Occupants and figures carried over from the application
- Lease and addendum documents from templates, data merged in
- DocuSign envelopes tracked to completion, not just polled
A new occupant joins without a single forwarded email
An approved profile locks automatically the moment the tenancy is created, so nothing gets silently altered after the fact — staff can reopen one temporarily when a genuine correction is needed, with a reason the tenant can see. Adding someone new is just as controlled: a tenant or staff member invites them by email, and they get their own portal login to add their own profile and documents, without anyone touching the primary tenant’s file.
- Approved profiles lock automatically; staff reopen them on purpose, not by accident
- A new occupant is invited by email and builds their own profile — nothing shared, nothing forwarded
- Staff are warned if the invited email is already an active tenant elsewhere first
Rent reviews and renewals keep occupancy high
The maximum legal rent increase is calculated against Ireland’s rent-pressure-zone rules and shown read-only alongside the Forecast report; serving a review can extend the lease end date automatically. The calendar surfaces every move-in and notice date, and feedback surveys go out at move-in and move-out.
- RPZ-compliant rent reviews, RTB registration tracked per tenancy
- Move-ins, notices and lease ends on one calendar, with viewing bookings
- The resident portal handles maintenance requests and surveys
Compliance is the default, not a module
Every workflow is wrapped in role-based permissions, an audit trail on every change, and policy-driven retention — so legal and finance stay confident as you grow.
- Company-scoped data with per-role permissions and a complete audit trail on every change.
- Data hosted in Ireland, inside the EU, encrypted in transit and at rest, with company-scoped encrypted backups.
- Policy-driven retention: stale applications purged per company and per status, with a deletion preview first.
Hosted in Ireland, inside the EU. Encrypted in transit and at rest, with company-scoped encrypted backups.
Ready to make Real Enquiries your operating system?
Join the waiting list for pilot pricing, onboarding support and the launch-partner roadmap.