The operating system purpose-built for modern lettings teams.
Real Enquiries replaces siloed tools, manual follow-ups, and compliance headaches with an automated platform that keeps every viewing, application, renewal, and landlord conversation on track.
What sets Real Enquiries apart
We built Real Enquiries inside a live lettings operation. Every workflow reflects real-world pressures, compliance needs, and the pace of today’s property teams.
One workspace for every stakeholder
Negotiators, coordinators, landlords, and applicants share a single source of truth with permissions, audit trails, and live status updates.
Decision-ready screening without manual chase
AI-assisted screening orchestrates RTB disputes, bankruptcy checks, PEP/AML, ID validation, and reference collection in the background.
Compliance embedded in every flow
Policy-driven retention, templated RTB packs, digital notice generation, and landlord sign-off sequences mean governance is never an afterthought.
Automation that still feels personal
Smart templates, branded portals, and status nudges keep applicants informed while freeing your team to focus on relationships.
Built for teams tired of stitching systems together.
Traditional tenant CRMs weren’t designed for today’s compliance workload or the speed of digital-first applicants. Real Enquiries gives your lettings team an integrated platform that handles the orchestration while keeping your brand front and centre.
Every document, conversation, and approval sits in one audit-ready timeline with retention rules you define.
Centralise workflows so new team members and partners operate at full speed from day one.
How we compare
Real Enquiries replaces the fractured toolkit most property teams juggle today.
Spreadsheets, shared inboxes, and ad-hoc follow ups make it hard to prioritise qualified leads.
Unified inbox routes leads automatically, captures channel data, and keeps SLAs visible for the whole team.
Collecting IDs, references, and background checks across email threads delays decisions and increases risk.
Dynamic forms gather applicant data once, run automated checks, and highlight risk signals instantly.
Retention rules, consent documents, and RTB packs require manual tracking and increase audit stress.
Policy-driven workflows generate compliant packs, automate retention, and maintain full audit logs.
Renewal notices, rent reviews, and signature chasing stretch over weeks and frustrate landlords.
Automated cadences generate notices, capture digital signatures, and keep occupancy high.
The Real Enquiries playbook
Every tenancy milestone is orchestrated inside one platform so your team can focus on high-impact conversations.
Capture & qualify faster
Embed forms and booking links anywhere. Real Enquiries scores and routes them instantly so negotiators engage the right leads first.
Screen with confidence
Smart tasks orchestrate document collection, background checks, landlord approvals, and finance sync with zero manual copying.
Launch compliant tenancies
Generate RTB packs, tenancy agreements, and digital signatures in minutes with landlord and applicant portals keeping everyone aligned.
Renew proactively
Automated reminders, rent review templates, and retention analytics keep occupancy high and arrears low.
“Real Enquiries lets the team breathe. Automated screening, RTB packs, and guided renewals mean we spend time with people, not paperwork.”
Itamar Junior · Founder, Real Enquiries & Software Engineer, MD Property & Living
Launching Real Enquiries inside an active portfolio gave us a unique vantage point. We listened to negotiators, compliance teams, and landlords who needed clarity. That feedback still fuels every release and ensures the platform evolves with your business.
Ready to see Real Enquiries in your workflows?
We will map your current processes, configure automated checks, and build a rollout plan that keeps your team confident.