The biggest bottlenecks inside lettings ops happen inside the inbox and in application review meetings. That’s why we pointed Real Enquiries’ newest AI upgrades directly at those workflows. Starting today, every lead and application arrives with a concise, trustworthy briefing so your team can stay in flow instead of combing through PDFs or email chains.
AI takes the first pass on every enquiry
- Unified inbox workspace: Emails, lead context, and replies now load within a single side-by-side screen—desktop or mobile—so negotiators never tab-hop.
- Instant insight cards: As soon as a lead lands, AI summarises the intent, highlights the key bullet points, grades urgency/quality, and proposes the next recommended action.
- Guided replies: Type the tone or special instructions and the assistant drafts a ready-to-send response with your signature. You stay in control, but the heavy lifting is handled.
Viewing prompts and timelines stay in lockstep
- Viewing-ready prompts: If a property has upcoming slots, the sidebar surfaces the next availability and a one-click booking link, which AI can automatically weave into the reply.
- Smooth activity timeline: Previous emails, attachments, and tasks stay stitched into the same view. You have the entire narrative before you type a word.
Applications arrive decision-ready
- AI insight panel inside Applications: Each applicant’s profile, affordability indicators, and supporting documents are analysed in the background. You see risk levels, document coverage, and missing items instantly.
- Actionable summaries: Strengths, gaps, and next steps are distilled into a short briefing, making it easier to talk through approvals with landlords.
- One-click AI refresh: Need the latest numbers? Hit “Refresh AI” and the review re-runs in the background, sending a notification when the panel updates.
What this means for your team
- Less detective work: AI briefs you on leads and applications before you even start reading.
- Faster cycle times: Replies, invites, and approvals move in minutes because the next step is always clear.
- Better compliance: Every email, document, and AI recommendation is logged beside the record, making audits painless.
Try it with your own workflows
Already on Real Enquiries? Open the Enquiry Intelligence workspace or the Applications view and you’ll see the insight cards live. Want a walkthrough for your branch or enterprise rollout? Book a session. Curious about pricing or pilots? Join the waitlist and we’ll get you set up.
AI won’t replace the human touch that wins landlords and applicants—but it now handles the reading, summarising, and nudging so your team can focus on the conversations that matter most.