Turn every enquiry into a fully compliant tenancy.
Real Enquiries is the operating system for lettings teams who want fewer manual tasks, happier applicants, and airtight compliance—from the first touchpoint through renewals.
- AI insights flag risk levels & missing items
- Automated screening & verification
- Bi-directional finance integrations
- Built-in RTB & GDPR compliance
- Renewals, notices, and packs in minutes
- DocuSign templates with live signature tracking
Trusted by operations teams connected to
Your application panel now delivers instant insights.
The new AI-powered insights panel scans every applicant’s profile, documents, and affordability indicators. It surfaces risk levels, missing paperwork, and the next action to take—so reviews stay moving without downloading a single PDF.
Instant affordability clarity
Affordability is auto-calculated for every file while the panel grades document coverage, so you instantly see what’s verified and what still needs chasing.
Smart summaries & risk levels
Profiles, documents, and affordability indicators are distilled into a short overview that calls out strengths, gaps, and the exact steps to move forward.
One-click AI refresh
Tap “Refresh AI” to queue a re-run in the background. Insights update automatically and send an in-app notification as soon as the review completes.
The bottlenecks we remove for Real Enquiries customers
Built alongside lettings teams who needed one command centre for growth, compliance, and customer delight.
Too much manual administration
Ditch spreadsheets, inbox triage, and repetitive data entry. Real Enquiries orchestrates every step so your team can focus on relationships.
Compliance feels risky
Stay ahead of RTB, AML, and GDPR requirements with policy-driven automation, permissions, and a complete audit trail.
Disjointed customer journey
Centralise enquiries, applications, payments, and renewals in one branded experience that keeps applicants and landlords informed.
Features
Orchestrate every tenancy milestone without switching tools.
Real Enquiries unifies operations, finance, and compliance so teams can collaborate in one secure workspace.
AI-Powered Application Insights
Each application now ships with an AI assistant that surfaces risk levels, missing documents, and suggested next steps so you can keep files moving without digging through PDFs.
Automated Tenant Screening
Instantly search RTB disputes, Irish bankruptcy records, PEP/sanctions lists, and digital footprints so you only progress the strongest applicants.
Batch Tenancy Renewals
Issue renewals in minutes with smart templates, digital signatures, reminders, and RTB-compliant audit trails automatically logged.
Smart Document Processing
Validate payslips, ID, references, and bank statements with AI-powered rules to catch inconsistencies before they reach your team.
GDPR-Compliant Data Retention
Apply policy-driven retention, redaction, and right-to-be-forgotten workflows without leaving the platform.
Seamless Xero & Yardi Integration
Sync tenancy payments, arrears, and property data with your core systems to avoid duplicate data entry.
Real-Time RTB Pack Generation
Generate fully populated RTB packs, comparable listings, and DocuSign-ready notices with your branding in a few clicks.
How Real Enquiries fits into your day-to-day
A guided journey for applicants, property managers, and landlords that keeps everyone aligned without endless follow-ups.
- 1
Capture and centralise enquiries
Embed Real Enquiries on your site or portals to consolidate every lead, auto-route them to the right team member, and log the channel.
- 2
Screen instantly
Real-time screening collects documents, runs background checks, and scores applications so you can approve with confidence.
- 3
Convert with guided journeys
Generate offers, tenancy packs, and digital signatures in a single workspace with landlord and applicant updates built-in.
- 4
Renew and retain effortlessly
Automated reminders, rent reviews, and retention workflows keep occupancy high without juggling disparate tools.
Enterprise-grade compliance as standard.
Every workflow is wrapped in granular permissions, audit logs, and policy controls so legal and finance teams stay confident as you scale.
What teams notice first
- Single source of truth for enquiries, documents, and communications—no more digging across inboxes.
- Instant visibility into screening progress and compliance gaps across the entire portfolio.
- Renewal cadences orchestrated automatically with landlord approvals and applicant journeys synced.
“Real Enquiries keeps our lettings pipeline moving even when the inbox spikes. Automated screening, RTB packs, and template-driven renewals mean we can focus on the customer conversation instead of chasing paperwork.”
Fast-track your rollout
- ✓ Dedicated onboarding and best-practice playbooks.
- ✓ Connect Xero, Yardi, DocuSign, and SSO in days.
- ✓ Success team that knows RTB, GDPR, and Irish regulation inside-out.
Answers to the questions we hear most often
Can’t find what you’re looking for? Drop us a note and we’ll set up time with a product specialist.
- How quickly can our team get started?
- Most teams launch their pilot in under two weeks. We migrate your existing enquiries, configure screening rules, and train your staff.
- Does Real Enquiries replace our CRM?
- Real Enquiries augments your existing stack. Use it as the operational layer for tenancy workflows while syncing data with Xero, Yardi, and your CRM.
- Is data hosted in the EU?
- Yes. All customer data is stored in EU data centres with encryption at rest and in transit. Role-based access controls and audit logs come standard.
- Can landlords access the platform?
- Landlords and partners get secure, read-only portals for portfolio performance, compliance status, and key documents without additional logins.
Ready to make Real Enquiries your growth engine?
Join the waitlist to access pilot pricing, onboarding support, and our launch partner roadmap.